Shipping Policy

Thank you for shopping with Cardinal Horizon!

We work with suppliers and fulfillment partners to make a variety of products available to our customers. Because products may ship from different locations, shipping and delivery times can vary depending on the item and destination.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Once your order has been processed and shipped, you will receive an email with tracking information when tracking is available.

Shipping & Delivery

Our standard estimated delivery timeframe is 10–20 business days after an order has been processed.

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, carrier, customs processing, weather, holidays, seasonal demand, and other circumstances outside of our control.

Some orders may arrive sooner, while others may require additional time.

Shipping Cost

We currently offer Free Standard Shipping on eligible orders throughout our store. Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

Order Tracking

When tracking information is available, it will be provided by email once your order has shipped.

Please allow some time for tracking information to become active after shipment. Tracking updates may occasionally be delayed while a package is moving between shipping facilities or carriers.

Shipping Delays

Although we do our best to provide accurate shipping estimates and ensure orders are processed promptly, Cardinal Horizon is not responsible for delays caused by shipping carriers, customs, weather, holidays, incorrect or incomplete delivery information, or other circumstances beyond our control.

If your order appears to be significantly delayed or you have concerns about your shipment, please contact us at support@shopcardinalhorizon.com and include your order number so we can assist you.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout. If you realize that your shipping information is incorrect, please contact us as soon as possible.

Once an order has been processed or shipped, we may be unable to change the delivery address.

Thank you for choosing Cardinal Horizon!